I can’t go any more, can I get a refund?

Purchases are non-refundable, except in the event of cancellation by the organisers.

Please make sure you are able to attend before completing your booking, as we are unable to offer refunds for…

  • changes of circumstance
  • travel disruption
  • weather
  • partial attendance
  • unused bookings

Should the event be rescheduled or relocated by the organiser and you are no longer able to attend, or the event be cancelled by the organiser, you can apply for a refund through your Citizen Ticket account.